20% permanent discount on hostforweb.com - any inputs please?

[Madagaskar]

Hello there!
I have been looking for good shared hosting with good support.
Better if that is located in USA. By the present moment I'm looking at Hostforweb.com host.
They are offering "code2018"
it gives 20% permanent discount for all servers except dedicated!

What do you think about them? Are they good?
How is support in real?

[marinawin]

Hi, Your server prices are really very great and I wonder that you also provide the backup aws instance faculty too. Please let me know so I can make my decision as soon as possible.

Thanks!