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Thread: Windows Won't Boot After Malware Removal

  1. #1

    Default Windows Won't Boot After Malware Removal

    Hello folks,

    Is there anything that can be done? Or is my only option to backup my harddrive and re-install windows?

  2. #2
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    Default

    It is always good to backup your hard drive and re-install your operating system when your computer has a malware attack.
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  3. #3

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    Did you try restarting the machine into SAFE mode ? Review the 2 articles below.


    WINdows 8
    http://support.microsoft.com/kb/2809468


    restart the system into Safe mode
    http://www.bleepingcomputer.com/tuto...-in-safe-mode/


    Turn off your pc. Wait about a minute.
    Restart your pc. And right away, tap & retap the F8 Function-key on your keyboard.
    You should see Windows Advanced Options menu.
    Select Safe Mode
    NOTE: if the F8 function key-method did not prove useable, some systems may use F5 instead.
    And on some systems you may need to press the F2 function key to get hardware boot options.
    If you go at it methodically ( even if you repeat it a few more times ) eventually you likely can get to Safe mode and from there you would be able to look at and possibly change some things.
    Do tell us if you have the Windows 8 operating system DVD or recovery media.
    Windows 8, 8.1 have a applet to make recovery media ( but one would have had to make them when Windows was running).
    Do tell us what sort of backups were made in the past for this system.

  4. #4

    Default

    Select the Start button, then select Control Panel > System and Maintenance > Backup and Restore.
    Choose Select another backup to restore files from, and then follow the steps in the wizard.

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