At SupportMonk we provide Comprehensive Server Management and Freebsd administration solutions for your business. We offer a variety of solutions to handle your Helpdesk and Live Chat for your web hosting or other service based company. Unlike some of our competitors who hire freelancers off WHT, we hire, train and employ all of our technicians from a central office. Our team has been providing independent support for Freebsd based hosting companies and ecommerce providers since 2007. All of our technicians have a minimum of 2 years experience working with our company and are fully trained and qualified to support a wide range of control panels including cPanel, DirectAdmin, SolusVM and many more.

SupportMonk have been in operation since 2007 and we currently manage over 50 Web Hosting Clients, the largest of which has over 4,000 active customers.
Customer satisfaction and trust are paramount priorities for us
Check out the reviews and if you wish to have satisfied customers, drop us an email at or open a Live Chat

SupportMonk WHT Reviews
4 years + Great service from Support Monk ( RULES
Support Monk 6+ Year Review (Outsourced Support)
This is something good I just have to say
Supportmonk: 12 month review

Why choose SupportMonk?

100% White Label Support (Your customers will think they are your techs!)
24x7 Ticket and Live Chat Availability for your customers
In-House Technicians with at least 2 years experience working for us
No contracts or obligations - downgrade, upgrade or cancel at anytime
Specialist at Freebsd platform to secure, optimize and administrate Freebsd servers

Ticket Support Plans

* 24/7/365 White Label Support
* 30 Minute Response Time Guarantee
* Unlimited tickets from only $4/ticket per server!
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Live Chat Support

* 12 or 24 hours coverage
* Transparent access to your chat logs
* 100 chats for only $249/month
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Devops Services

* Infrastructure Automation
* Continuous integration and delivery
* Automated Provisioning
* Designing Infrastructure
* Container Orchestration
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Managed Cloud Services

* Cloud experts for handling your servers
* Secure, Manage and Monitor your Cloud Server(s) like AWS,ONAPP,OpenStack
* New instance creations and OS installations
* Security and policy implementation
* 24/7/365 Monitoring
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SupportMonk Specials!!!

Monthly reports
Monthly one to one meeting over Skype.
Quality Assurance programs
100 plus system administrators
Live video of you remote staff.
Solid infrastrcuture
4 dedicated internet leased lines
2 backup UPS for 24/7 power
Diesel generators
Biometric security
24/7 security personnel

Still have questions? Please don't hesitate to request for a call back or open a Live Chat with one of our representatives. We'll be more than happy to answer any questions and provide a custom quote for your business.