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Thread: Helpdesk software give you a best solution to customers tickets

  1. #1

    Default Helpdesk software give you a best solution to customers tickets

    Have you been bored about the complaints from customers because of the time difference.It means you have to give them response at night, which will be the obstacle for your limited sleeping time, do you think so? Now, you can take consider about support ticket system , which is very host in business online company. It is because of the following features:
    Easy to use
    100% web-based
    Cross-browser
    Cross-OS
    Customer self-service system
    Email synchronization
    Smart assignment logic
    Elaborate reports
    Flexible customization
    FAQ section / knowledgebase
    Ticket tracker
    History/logger

  2. #2
    Join Date
    Sep 2011
    Posts
    112

    Default

    So what is the question?
    WEBCS.com - WEBster Computing Services
    Dedicated Server Hosting | SEO Servers | Shared | Vps
    Server migration specialists since 1996
    Managed Dedicated servers and shared hosting
    http://www.webcs.com/

  3. #3

    Default

    he meant that he is offering the support services from different time zones.

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