How to buid the best Knowledgebase Website for your Web hosting Clients?

Knowledgebase website is the best friend of web hosting customers. They look for real time support without any human intervention. A knowledgebase with support articles and video tutorials speaks much about the quality of service, the web hosting company provides to it's customers. With cPanel, Plesk, etc., video tutorials on Knowledgebase website, a hosting company will be able to provide real time support to its customers.