A Powerful Help Desk Software Recommend

iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to
provide support to an online community, by solving tickets, adding a comprehensive FAQ
section and interacting with users via emails.

Here are some key features of "iKode Help Desk X":
· Easy to use
· 100% web-based
· Cross-browser
· Cross-OS
· Customer self-service system
· Email synchronization
· Smart assignment logic
· Elaborate reports
· Flexible customization
· FAQ section / knowledgebase
· Ticket tracker
· History/logger

Requirements:
· MySQL 4 or higher
· PHP 5.2 or higher
· Zend Optimizer

Ok, I will try this powerful software later..

Seems Very good Software tool..Can you tell me the cost of this software?

Quote:

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Originally Posted by jacobisme12345

iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to
provide support to an online community, by solving tickets, adding a comprehensive FAQ
section and interacting with users via emails.

Here are some key features of "iKode Help Desk X":
· Easy to use
· 100% web-based
· Cross-browser
· Cross-OS
· Customer self-service system
· Email synchronization
· Smart assignment logic
· Elaborate reports
· Flexible customization
· FAQ section / knowledgebase
· Ticket tracker
· History/logger

Requirements:
· MySQL 4 or higher
· PHP 5.2 or higher
· Zend Optimizer

---

It is remarkable, rather valuable piece

I am sorry, that has interfered... I understand this question. Let's discuss.

Thank you for a very interesting post, I am very well aware that provide the user with high quality and easy to use help, both for him and for the hosting administrator, a very difficult task.

You can try Live2Support for customer help.

Some of silent features are :

The benefits of our Chat Solution are as follows

* Real time Visitor Monitoring
* Get Visitors Geo Location
* 24/7 Customer Support
* Customized visitor Chat window
* Complete Visitor Statistics Log
* File Transfer during chat
* Call Back & Call Back History
* Canned Message for Faster Reply
* Chat History of every visitor
* Web Based Interface
* Post Chat Survey.
* Hits Log

Anyone have any thoughts on Ubersmith? It looks weird when I looked at it, but was wondering if I should give it another try.

If that is real so this software is great awsome