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As an alternative you can go with 4Goodhosting.com. The reliability of their hosting has always been excellent and I have been very impressed with the rich features that the hosting packages come with. The overall reliability and speed is exceptional. The support they provide is real 24 hours. My support tickets and emails is responded in few minutes often with best solution. I have nothing but 100% positive experience!
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I can say Exmasters.com is the best choice to get server hosting solutions. Their reliability is nice, support is responsive and prices are reasonable.
